FAQs

What is cotton rag paper?

Click here to learn more.

Do you sell gift cards?

Yes! Gift cards are available for purchase here

Where can I buy your products?

Products can be purchased online, at local retail stores, or at upcoming pop-up shops.

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I love your products! I'd love to sell them in my shop! Do you have a catalogue?

Thank you so much for your interest! Please send all wholesale inquiries and business info through this form. I will review it and get back to you asap!

How do I care for my zippered project bags and carry alls?

- Machine or hand wash in cold water alone or with dark colours.

- Project bags and carry alls: Since your project bags and carry alls are lined with denim, the denim dye may run the first few washes. Note: Do not put in the dryer or the denim lining will shrink and wrinkle.

- Pencil cases: Tumble dry on medium heat or hang to dry.

- Do not bleach

SHIPPING & RETURNS

Do you ship internationally?

Yes! Shipping options are available at checkout. Additional duties and fees may apply.

What if I have an issue with my order?

Please contact info@stephanieraudsepp.com for any questions or issues with your received order. 

Can anything be returned?

See return policy for more info